Privacy & Security

Badbaje's Privacy Policy — Your Data Is Safe with Us

Find out how your personal data is collected, why it's used, and how it's kept secure — all explained in plain English.

Last Updated: January 1, 2026
Our Commitment
SSL Encryption
All data transfers are encrypted.
Never Sold to Third Parties
Your data is never sold.
Your Control
Right to request data deletion at any time.
In Plain English
Clear and easy to understand — no complicated legal jargon.
256-bit
AES Encryption
0
Selling Data to Third Parties
24/7
Security Monitoring
72 Hours
Data Request Resolution

Why Your Data Is Safe with badbaje

We use industry-standard security technologies to ensure your privacy is fully protected.

End-to-End Encryption

Every transaction and piece of personal information you share is protected with 256-bit AES encryption — one of the strongest data security methods in the world.

No Sale of Data

Badbaje does not sell your personal information to any advertiser or third party. Your data is used solely to improve our services.

Two-Factor Authentication

Enable two-factor authentication (2FA) for an extra layer of security on your account. OTP verification is required whenever you log in from an unrecognized device.

Secure Server Infrastructure

Our servers are hosted in ISO 27001-certified data centers, with 24/7 security monitoring and regular security audits in place.

Restricted Staff Access

Only authorised personnel can access your sensitive data. Every access is logged and reviewed on a regular basis.

Regular Security Updates

Our technical team applies security patches and updates on a regular basis. Any newly identified threats are addressed within 48 hours of detection.

1

Introduction & Scope of Privacy Policy

Welcome to badbaje. This Privacy Policy (referred to herein as the "Policy") explains our practices and commitments regarding the personal information of users on the badbaje platform. This Policy applies to you whenever you use badbaje's website, mobile app, or any of our services.

We believe privacy is a fundamental right. That's why badbaje follows a strict data minimization principle — we only collect what we truly need. Serving you ads or selling your data to third parties has no place in our business model.

This Privacy Policy governs our Terms & Conditionsworks in partnership with. By using the platform, you are deemed to have accepted this policy.

We strive to comply with applicable data protection laws in Bangladesh as well as international GDPR standards. This policy is written in plain language so all users can easily understand it.

2

What Data We Collect

Badbaje collects data in several ways. A detailed breakdown by category is provided below:

Data Type Example Time of Collection
Identifying Information Name, mobile number, date of birth At the time of registration
Contact Information Email address, residential address When Completing Your Profile
Identity Verification (KYC) NID, passport, selfie At the time of verification
Financial Information Mobile banking number, transaction history At the Time of Payment
Usage Data Gaming history, login times, betting patterns Automatically
Device Information IP address, device model, OS, browser Automatically

We never store your full payment card number or bank password. For mobile banking, only the account number is saved.

3

Purpose of Data Use

Badbaje uses the data it collects for the following purposes:

  • Account Management: For account registration, login, and security.
  • Service Delivery: For betting, gaming, and payment processing.
  • Identity Verification: To meet legal obligations and prevent fraud.
  • Customer Support: To address your complaints and inquiries.
  • Security: To detect and prevent suspicious activity.
  • Service Improvement: For analytics to improve the user experience.
  • Contact: To send important updates and security-related notifications.
  • Legal Compliance: To meet applicable legal and regulatory requirements.

We only send you promotional messages when you have given your consent. You can opt out of marketing communications at any time.

4

Data Sharing & Third-Party Policy

Badbaje shares your personal information with third parties only under strictly limited circumstances:

  • Payment Processor: Payment gateways such as Mobile Pay, Nagad, and Rocket only receive the information necessary to process your transaction.
  • Identity Verification Service: Approved third-party verification services may be used as part of the KYC process.
  • Legal Obligations: Data may be disclosed in response to a court order or a lawful request from a government authority.
  • Business Changes: Users will be notified in advance in the event of a company merger or acquisition.

All third parties we work with are required to comply with our privacy standards and are bound by separate agreements. They may not use your data for their own purposes under any circumstances.

Badbaje never sells or licenses your personal information to advertising companies, data brokers, or marketing agencies.

5

Cookies & Tracking Technologies

Badbaje uses cookies and similar technologies to keep its website and app running smoothly. Cookies are small text files stored on your device.

  • Essential Cookies: Required for login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
  • Functional Cookies: Remembers your preferred language, theme, and similar settings.
  • Analytics Cookies: Collects anonymized data to help us understand how the site is used.

You can manage cookies through your browser settings. Note that disabling essential cookies may limit certain features of the site.

6

Data Retention Period

Badbaje does not retain data longer than necessary for its specified purpose:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction History 7 Years Financial Regulatory Requirements
KYC Documents 5 years after the end of the relationship AML Compliant
Customer Support Records 3 Years Service Quality Assurance
Cookie Data 30 days – 1 year Varies by cookie type

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

7

Your Privacy Rights

As a badbaje user, you have the following rights over your personal data:

Right to Know
You can find out what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data under certain circumstances.
Right to Restrict Processing
In certain cases, you may object to how your data is processed.
Right to Data Portability
You can request a copy of your data in a structured, portable format.
Right to Withdraw Consent
You may opt out of marketing communications at any time.

To exercise these rights Help Center Get in touch or email us at support@badbaje.bet. We aim to respond within 72 hours.

8

Protection of Children's Privacy

Badbaje strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect any data from minors.

  • Age verification is carried out at the time of registration.
  • If we become aware that data has been collected from a minor, it will be deleted immediately.
  • Parents and guardians can raise any concerns related to their child's account.

If you believe a minor is using badbaje, please contact us at support@badbaje.bet. We will take immediate action.

9

Data Security Measures

Badbaje has implemented multiple layers of technical and organisational measures to protect your data:

  • Transport Encryption: TLS 1.3 is used for all data transfers.
  • Storage Encryption: Sensitive data stored in the database is encrypted with AES-256.
  • Firewall & DDoS Protection: Advanced network protection is active.
  • Penetration Testing: Regular vulnerability assessments conducted by external security experts.
  • Staff Training: All staff receive regular data protection training.
  • Incident Response Plan: In the event of a data breach, affected users will be notified within 72 hours.

No method of transmission over the internet is 100% secure. While we take every measure to protect your data, we cannot guarantee absolute security. That said, we act swiftly whenever an incident occurs.

10

Privacy Policy Updates

Badbaje may update this Privacy Policy from time to time. When changes are made, we will notify you through the following methods:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, an SMS or app notification will be sent to your registered mobile number.
  • For major changes, you will be notified at least 14 days in advance.

Continued use of the platform after any changes takes effect will be considered your acceptance of the updated Policy. If you do not agree to the new Policy, please contact us to close your account.

11

Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to us at:

  • Email: support@badbaje.bet
  • Live Chat: Help Center Available 24/7
  • Response Time: 72 hours for general requests, 24 hours for urgent matters

Your privacy rights matter deeply to us. Any concerns you raise will be handled with full transparency and care.

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